Italy
Booking gets you in during the busy season. Sometimes you can arrive and do not need to use the reservations line so forget to mention the booking and save 3 Euros per person. Avoid June and try the winter period for a calmer visit.
www.polomuseale.firenze.it/english/musei/
They speak English and are helpful.
Send your feedback or queries to been.there@guardian.co.uk
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