It seems that anyone who’s anyone doing business in Dubai takes a room in the Jumeirah Emirates Towers on the Sheikh Zayed Road. It's a huge building in the middle of the central business district and has a business centre with full secretarial services, as well as workstations in all the rooms and free Wi-Fi. For female guests who want it, there’s even a ladies floor where all the staff are women. The advantage of this is that they put a yoga mat in your room and there’s a nice array of luxury cosmetics. Also, if you’re a woman doing business in Dubai it’s best to pack trouser suits rather than skirts; despite the large amount of foreign business here it's still a conservative place.

At Dubai Airport, it’s a real hike from arrivals to baggage reclaim, so if you can it’s best to take a wheeled case that is small enough to be taken on as hand luggage.

www.jumeirahemiratestowers.com

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One reason why Emirates Towers is the hotel to be in if you are doing business with the Dubai government (or one of its agencies) is because, as well as being an excellent business hotel, it is owned by the ruler of Dubai, Sheikh Mohammed bin Rashid Al Maktoum.

It’s worth extending this principle to other business you may be doing in the city. Most businesses based in Dubai itself, rather than one of the Free Zones, are part of large, family-owned holding companies, many of which will have hotels among their interests. It’s always worth staying in the leading hotel of the group you are doing business with. It probably won’t make the deal but such courtesies are valued highly in the Gulf.

You are likely to meet plenty of extremely well-educated, modern young Emirati women – particularly if you are dealing with the government. However, remember that traditionally Muslim women are not supposed to touch men outside their family. Therefore, however warmly they smile when they hand over their cards, don’t automatically attempt to shake their hand unless they offer it. I might also add that Arab men are normally slightly more sensitive when touching each other and no one will infer weak character from your failure to crush their hand with your firm grip.

Favourite restaurants: Gordon Ramsay’s Verre at The Hilton Dubai Creek for European cuisine. Go for the food, not the décor, and because it’s somewhere you can actually talk. Lebanese is often the fallback for mixed entertaining but Iranian is a good alternative and in many ways closer to the Emirati palate; I would recommend the Shabestan at the InterContinental. Sadly, both are on the Deira side of town - but they are well worth the effort.

Jumeirah Emirates Towers, PO Box 72127, Dubai, UAE.
Tel.: +971 4 3300000
www.jumeirahemiratestowers.com

Verre at the Hilton Dubai Creek, Beniyas Road, PO BOX 33398, Dubai, UAE.
www.hilton.com/en/hi/hotels/dining_detail.jhtml?ctyhocn=DXBDCHI&index=1

Shabestan at the InterContinental, Dubai Bin Yas Street, PO Box 476, Dubai, UAE.
Tel.: +971 4 222 7171

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If you are doing business in Dubai, particularly anything legal, patience is the key. Tea will be served regardless of deadlines and fairly lengthy requests after the health of family members and mutual acquaintances will follow thereafter. My tip is follow the maxim 'less haste, more speed.' Observe your hosts' order of proceedings and the goodwill engendered will ultimately be to your benefit.

Hospitality is taken very seriously and if at all possible accept invitations to dinner if given. Most of all, enjoy the different way of doing business, engage in the sometimes convoluted process and the subtle verbal games and learn that there is another way of doing things.

My tip for a hotel is the Marriot in Deira. Away from the glitz so that you can concentrate but close enough to everything that you want, first class business facilities and a rooftop pool. The best restaurants are the Sphinx at the Pyramids and Shabestani Iranian restaurant at the Hyatt.

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My tip for a hotel is the Marriott in Deira. Away from the glitz so that you can concentrate but close enough to everything that you want, first class business facilities and a rooftop pool. The best restaurants are the Sphinx at the Pyramids and Shabestani Iranian restaurant at the Hyatt.

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Oriental, seafood restaurant at the Grand Hyatt in Deira. The restaurant location and setting are ideal for meetings, the staff are quietly efficient and knowledgeable about the food, they have a great selection of wines while the signature dish, Pepper Crab, is truly outstanding.

Grand Hyatt, Deira

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