We stayed in this hotel recently and got a great room with a small balcony looking out onto a park. It was wonderfully clean. The room was in a different building as the reception (although the same street), but this was no problem. The staff seemed to all be from the USA and were always on hand and friendly.
When we booked we did not realise how central it was - just under the castle. However, the area was surprisingly peaceful at night.
I'm recommending it to all my friends.