On our way back from Sicily we caught this ferry to connect with the train at Naples.
We arrived on foot at Palermo dock gates, enquiring where to go, and were whisked away by minibus to the ticket office. The minibus waited to take us to the ship - it was a really friendly, personal service.
The ferry was modern and well-equipped, with decent food. One of the highlights was the evening entertainment in the bar - the pianist played requests and a succession of Italians (mainly lorry drivers I reckon) played at being Pavarotti. It was fab and you did get the feeling it was a regular thing.
In the morning we had the pleasure of arriving in the Bay of Naples with Vesuvius looming in the background. The only slight problem came when we got off the boat and the only shop selling bus tickets to the station didn't open for a couple of hours, so we had to invest in a taxi; a small price to pay.
Book SNAV ferries online, it's a very efficient service