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    Booked through Expedia, and all seemed to be going fine until we got to the airport and our flight times had been changed without telling us. They also did not appear to have told the rather listless customer service agent at their designated desk.

    Numerous emails asking for an explanation have gone unanswered, though they have been read. They did answer the first one saying they would take 28 days to explain... they didnt.

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