This tour company is pricey, but the experience is well worth it. Heard some horror stories of trips to Halong Bay but ours was perfect (except for the highly marked up drinks on board!)
80 Ma May, Hanoi
www.handspan.com
Updates
I found out whilst in Vietnam that Handspan trains all staff on emergency procedures an idea that is unknown in most companies there and accidents do happen...frequently...so never go without checking as medical services at local hospitals are extremely basic.
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