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We've all heard the stories. You get off a long-haul flight, queue at immigration and when you think you're finally there... you discover that your suitcase has been damaged in transit. Whilst cursing under your breath may make you feel better. Remember that you can actually claim back off the airlines and get them to replace the suitcase. Make sure you fill in a claim form and ideally keep the receipt for your luggage and take photos to prove its condition. Full details can be found on the relevant airline's website
https://www.ba-flight.co.uk/travel/baggen/public/en_gb
Claim counter at baggage collection
I was charged £100 for excess luggage on my last holiday. I didn't want this to happen again so I have just bought a new gadget for weighing luggage before I get to the airport.
It cost me about £30. I also got one for my dad because he was charged £60 last October.
It should save us getting stung again.
I've just come back from New York, and my locks on my case were broken by the customs people there because they thought my case was 'suspicious'.
I've since heard that you need to have a so-called Travel Sentry Lock (TSA Approved) for travel to the USA.
These allow customs officials to open your cases without breaking the lock and they can secure your bag again after checking it.
Wish I'd have known before because I need a new case now!. I've just bought six for my family from a website called www.tripneeds.com they have these locks quite cheap.
I think Amazon also sell them as well, but they cost more.
Take my advice and get some of these locks before you travel to the States - it's worth it!
This is how left luggage offices are indicated on railway stations in south India. If you have time between trains or need a cheap and secure place to leave your bags after checking out of your accommodation look for the 'Cloakroom'.
Send your feedback or queries to been.there@guardian.co.uk
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