There have been news stories in the local press about a practice of the Dutch rail company whereby they 'encourage' Schiphol users to buy a 1st class (comfort ticket) instead of the normal 2nd class ticket, this based on the argument that people with luggage 'prefer' more space. It is always possible to change the default back to 2nd but people in airports tend to be tired and stressed so often choose the easiest way.
The story (in Dutch) is on www.volkskrant.nl/economie/article1351992.ece/NS-automaat_stuurt_toerist_de_dure_eerste_klasse_in?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+laatstenieuws+%28Volkskrant+Laatste+Nieuws%29
Schiphol
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